Privacy Policy

Last updated: 18 January 2026

1. Introduction

Welcome to Loql. In this Privacy Policy, “we”, “us” and “our” refer to Loql Digital Ltd. This policy explains how we collect, use, store and protect your personal information when you use our website https://www.loql.io and our services.

We are committed to respecting your privacy and handling your data responsibly in accordance with UK data protection law and the UK GDPR.

By using our website or contacting us, you agree to this Privacy Policy.

2. Information We Collect

We may collect personal information that you provide directly, including:

Name
Email address
Telephone number
Company name
Any information you include in messages or enquiries

We may also collect technical and usage data automatically, including:

IP address
Browser and device information
Pages visited and time spent on the site
Referring website addresses

We use cookies and similar technologies to support site functionality and improve user experience.

3. How We Use Your Information

We use your information to:

Respond to enquiries and requests
Provide information about our services
Arrange consultations or project discussions
Improve our website and services
Maintain site security and prevent misuse
Meet legal and regulatory obligations

We do not sell your personal data.

4. Legal Basis for Processing

Under UK GDPR, we rely on the following legal bases:

Consent, where you have given clear permission
Contract, where processing is necessary to take steps at your request or deliver services
Legitimate interests, such as improving our services and securing our systems
Legal obligation, where we must comply with the law

5. Sharing Your Information

We may share your information with trusted third parties such as:

Website hosting and IT service providers
Analytics and performance monitoring services
Professional advisers such as accountants or solicitors
Regulatory or law enforcement bodies where required

All third parties are required to handle your data securely and lawfully.

6. Data Retention

We keep personal data only for as long as necessary to fulfil the purposes described in this policy, including legal and accounting requirements.

7. Your Rights

You have the right to:

Request access to your personal data
Request correction of inaccurate data
Request deletion of your data
Object to or restrict processing
Request data portability
Withdraw consent at any time where consent is the legal basis

To exercise any of these rights, contact us using the details below.

8. Cookies

Our website uses cookies to help it function properly and to analyse site usage. You can control cookies through your browser settings. Disabling cookies may affect site functionality.

9. Data Security

We use appropriate technical and organisational measures to protect personal data. While we take security seriously, no online system can be guaranteed to be completely secure.

10. Children’s Privacy

Our website and services are intended for business users. We do not knowingly collect data from children under 16.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page with an updated date.

12. Contact Details

If you have any questions about this policy or how we handle your data, contact:

Loql Digital Ltd
Email: [email protected]
Address: Suite 14, 3 Soothouse Spring, St Albans, Hertfordshire, United Kingdom, AL3 6PP.